Kidooo privacy policy

This privacy policy describes how Kidooo collects, uses, stores, and shares information when you use our MVP beta app.

Kidooo is intended for parents, legal guardians, and adult caregivers. It is not designed for children to create accounts or use independently.

What we collect

1.1 Information you provide

Account information: Name (optional), email, authentication credentials or tokens, and basic settings.

Child profile and care information (provided by a parent/guardian): Child name or nickname, age/date of birth (optional), and information you choose to provide about routines, goals, preferences, and observations.

Child video uploads: Videos of your child that you upload to the app.

Uploaded documents: Documents you upload such as ASD diagnosis reports, school IEP plans, evaluations, and related materials. These documents may contain sensitive information about your child and family.

Parent content: Notes, journals, responses to forms or questionnaires, messages, and feedback you submit.

1.2 Information collected automatically

Usage and device data: App interactions and feature usage, timestamps, pages/screens viewed, and basic analytics events. Device type, operating system, app version, IP address, language, crash logs, and performance diagnostics.

Approximate location: Approximate location inferred from your IP address (such as city/region), mainly for security and basic operations.

How we use information

We use collected information to:

• Provide and operate Kidooo features.
• Generate insights, summaries, or recommendations based on what you provide.
• Support and communicate with beta users.
• Improve product design, quality, and reliability (including troubleshooting, analytics, and feature evaluation).
• Develop, evaluate, and improve our AI and related models that power Kidooo, as described in Section 10.
• Protect safety and security, prevent abuse, and enforce our terms.
• Comply with applicable laws and lawful requests.

AI features

Kidooo may use AI to help create summaries, insights, or recommendations from the content you provide (such as parent notes, uploaded documents, and video).

Data sharing

We may share information in the following limited ways:

4.1 Service providers (vendors)

We use service providers to run the app (for example cloud hosting, storage, analytics, customer support, and AI processing). They are permitted to process data only to provide services to us and are expected to protect it.

4.2 Legal and safety

We may disclose information if required to comply with law or to protect the rights, safety, and security of our users, children, the public, or our services.

4.3 Business transactions

If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction subject to appropriate protections.

Children's privacy

Kidooo is intended solely for use by parents and legal guardians. It is not directed to children under 13, and children may not use it independently.

Parents and guardians may upload information about their child, including videos and documents. By doing so, you confirm you have the legal authority to provide that information.

If you believe a child has provided personal information directly to us without appropriate authorization, contact hello@kidooo.ai and we will take appropriate steps, including deletion where applicable.

Sensitive information

Because you may upload ASD diagnosis reports, IEPs, evaluations, and child videos, Kidooo may process information that could be considered sensitive (including health-related and education-related information).

We use this information only for operating Kidooo and improving the product as described in this policy, and we apply safeguards intended to protect it.

Security

We use safeguards designed to protect your information, which may include:

• Encryption in transit and at rest where appropriate.
• Access controls designed to limit access to authorized personnel.
• Monitoring and regular updates.

No system can guarantee absolute security. You are responsible for keeping your login credentials confidential.

Data retention

We retain information for as long as reasonably necessary to support the MVP beta program, improve and secure the product, and comply with legal obligations.

• Account content (child profiles, parent notes, uploaded videos, and documents): retained for as long as your account is active.
• Technical logs (crash reports, performance, security logs): generally up to 24 months, unless a longer period is required.
• Backups: maintained for a limited period and overwritten on a rolling basis.

Deletion requests

To leave the beta and request deletion of your account and associated content (including child videos and uploaded documents), contact hello@kidooo.ai.

After verifying your request and authority, we will delete or de-identify information unless we must retain it for legal, security, fraud prevention, backup integrity, or dispute resolution purposes.

Your choices

You can:

• Choose what information to upload (including whether to upload documents or videos).
• Request access, correction, or deletion by contacting hello@kidooo.ai (subject to verification and applicable law).
• Opt out of non-essential communications (where applicable).

AI features and data use

During the MVP beta, we use third-party AI providers via APIs to generate AI outputs. We do not enable optional data-sharing settings that allow third-party AI providers to use our API data for their model training.

If applicable law requires additional notices, opt-out rights, or opt-in consent for specific uses of data (including certain uses of sensitive information), we will follow those requirements.

Changes to this policy

We may update this policy as the product evolves. If changes are material, we will provide notice in the app or by email. Continued use after the effective date means you accept the updated policy.

Contact

For questions, privacy requests, or deletion requests:

hello@kidooo.ai